Hospitals are licensed by the Massachusetts Department of Mental Health.

Arbour Hospital and HRI Hospital are also licensed by the Massachusetts Department of Public Health Bureau of Substance Abuse Services.

Arbour Counseling Services sites are licensed by the Massachusetts Department of Public Health and accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).

Arbour Hospital, Pembroke Hospital, Fuller Hospital and HRI Hospital are accredited by The Joint Commission and is committed to providing high quality and safe care to our patients.

 

Dedicated to Patient Satisfaction

If you have concerns about your care, we would like to hear from you. You may contact our facilities directly by calling the numbers below.

Fuller Hospital, Quality Improvement: 508-838-2255
HRI Hospital, Quality Improvement: 617-731-3200 x419
Pembroke Hospital, Quality Improvement: 781-829-7196

If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, Telephone: 800-994-6610, Fax: 630-792-5636.